Return & Exchange Policy

We hope you love your handmade bag! Please note that due to the nature of our handcrafted items, we do not offer returns or exchanges unless the bag is defective.

If you receive a defective item, please contact us within 2 days of receiving your order, providing clear photos of the defect. We will assess the situation and determine the appropriate course of action, which may include a replacement or refund.

Please inspect your order upon receipt and contact us immediately if there is any issue.